Prime Health Diagnostic Center
Prime Health Diagnostic Center
COMMON QUESTIONS

A little more clarity.
Before your visit.

Find answers about services, preparation, reports and visiting the centre. For details about a particular investigation, speak with our team.

20 questions to help you plan

Where is Prime Health Diagnostic Center located?

You can find us at Axis Plaza, Plot 678 Rachel T. Owolabi Close, Gaduwa, AMAC 900107, Federal Capital Territory, Nigeria. MRS Filling Station in Gaduwa is a nearby landmark. See our location information before you travel.

How do I contact the centre?

Call +234 704 409 9569 to enquire about services and your visit. You can also find our enquiry interfaces and location details on the contact page.

What diagnostic services can I enquire about?

Our main service categories are medical laboratory investigations, diagnostic ultrasound, and health checkups and screening. Explore the service directory, then contact the centre to confirm the exact investigation you need.

Does the centre provide laboratory investigations?

Medical laboratory investigations are part of our core diagnostic services. Have the test name or your clinician’s request to hand when calling so the centre can confirm availability, preparation, cost and visit arrangements.

Can I enquire about ultrasound examinations?

Yes. Contact the centre with the name of the examination requested. Confirm that the scan is available, whether an appointment or referral is needed, and what preparation applies. Our ultrasound guide explains the general process.

How do I confirm a particular test is available?

Call +234 704 409 9569 and give the exact name on your request. Similar-sounding investigations may have different requirements. Please confirm the specific test before travelling or making preparation arrangements.

Do I need to book an appointment?

Appointment requirements depend on the investigation. Contact the centre to discuss your preferred visit and receive confirmation of the arrangements. A website enquiry is a request for information; it is not a confirmed appointment.

Can I visit without an appointment?

Please call before travelling to ask about walk-in arrangements for your investigation and to confirm the centre’s hours for that day. Some investigations may require advance arrangements or specific preparation.

Do I need a doctor’s referral?

Ask the centre whether a referral is needed for your investigation. If your clinician has already given you a request, keep it available when enquiring and bring it to your visit. A qualified healthcare professional can advise which investigations are appropriate.

How can I find out the cost of a test?

Browse the service catalogue for any published price, or contact the centre with the exact test or scan name. If a price is pending, ask staff for the current amount and what it includes before paying.

How long do results take?

The time needed depends on the investigation. Ask when your report is expected, how you will be notified and whom to contact if it is delayed. The website does not promise a fixed turnaround time.

How should I prepare for my investigation?

Ask for instructions specific to your investigation before your visit. If you are unsure about an instruction or could not follow it, tell the centre before the test. Read our patient guide for useful questions to ask.

Does every laboratory test require fasting?

No. Preparation varies by test. Only fast if the healthcare professional responsible for your investigation tells you to, and ask for the exact instructions. Do not stop prescribed medicines unless your clinician advises you to.

What should I bring to my appointment?

Ask the centre to confirm its registration requirements. Keep your referral or test request available, along with any identification or previous reports the centre or your clinician has asked you to bring. A written list of your questions can also help.

Can I receive test results electronically?

Contact the centre to confirm the available report delivery methods and any identity checks required. Please do not send medical reports or other sensitive health information through the general website enquiry interface.

Does the centre accept HMO or insurance payments?

Confirm payment and insurance arrangements with the centre and, where relevant, your HMO before your visit. Ask whether your particular investigation is covered and whether you need prior authorisation.

Can organisations enquire about staff screening?

Yes. Contact the centre about pre-employment, corporate or on-site screening. Share your required investigations, group size and dates so staff can plan the arrangement and provide a current quote.

What should I do after receiving my results?

Arrange to discuss the report with the healthcare professional responsible for your care. Results need to be considered alongside your symptoms, history and other clinical information. Ask what the findings mean for you and whether any follow-up is needed.

Where can I find the centre’s operating hours?

Appointment requests are available Monday to Sunday, 8am–8pm. Please call +234 704 409 9569 to confirm your specific visit and any holiday changes before travelling.

How can I get directions to the facility?
Search for the centre in Google Maps (opens in a new tab), or see the contact page for the full address. Check the map destination against Axis Plaza, Gaduwa, and call if you need help finding the entrance.
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a diagnostic test?

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