This public website accepts booking requests, enquiries and transfer reports. Please read how the information you submit is used and contact the centre with any privacy questions.
1. What this website collects
You can read this website without a patient account. The enquiry and booking forms ask for your name, phone number, email address, chosen service and, for bookings, a preferred day and time. A bank-transfer report requires the transfer name or reference and a PNG, JPEG or PDF receipt. Do not enter test results, medical documents or detailed clinical histories.
2. Enquiries and bookings
Submitting a form sends the information to the website’s private database so staff can respond. Booking a preferred slot is a request and is not confirmed until staff contact you. A reported bank transfer is not verified payment; staff must check the bank account independently. Receipts are stored privately for staff review and attached to an email sent to the centre. When you report a transfer, an acknowledgement is also sent to the email address entered in the booking form; it is not proof of payment. Email is delivered through the centre’s Google Gmail account. If you choose to open WhatsApp, its message and any receipt you attach there are handled by WhatsApp separately.
Our staff use this information to answer your question, arrange a visit and reconcile a reported transfer. The website does not provide a patient-record portal. Your browser may also retain field values through its autofill settings.
3. Cookies and analytics
The public website does not set a marketing cookie or use advertising pixels. The private staff area uses an eight-hour secure-session cookie for sign-in. The website records page views and a daily visitor estimate using a keyed hash of technical request details. This is pseudonymous data, not a guarantee of anonymity. Raw IP addresses are not stored in the analytics table; visit records are kept for up to 30 days. Hosting providers may retain separate request logs. Fonts and images are served from this website.
4. Optional maps and external links
The embedded Google Map is not loaded until you choose to load it. Loading the map connects your browser to Google; Google may receive technical information such as your IP address and use cookies or similar technologies under its own policies. The map is optional, and the address remains available without it. See Google’s Privacy Policy (opens in a new tab).
Directions links and educational source links take you to third-party websites, where their notices apply. Clicking a telephone link opens your device’s calling service. This site does not record those calls.
5. Storage, hosting and security
This website runs on Vercel and stores booking, enquiry, transfer-report and receipt records in a private Supabase database. Staff email notices and customer transfer acknowledgements are sent through Gmail. Enquiry, booking, receipt and email records are currently retained for staff follow-up; the centre has not yet approved a final retention period or deletion process.
Hosting and email providers may also process technical logs and message content under their own arrangements. HTTPS and staff access controls are in place. The centre is reviewing its access, backup, provider and retention arrangements. No website can promise absolute security.
6. Privacy questions and applicable law
The Nigeria Data Protection Act 2023 (opens in a new tab) is part of the applicable Nigerian privacy framework. This notice does not claim certification or establish that all operational obligations have been met. You may ask the centre about your personal information, applicable rights and how to raise a privacy concern. Information about Nigeria’s data protection regulator is available from the Nigeria Data Protection Commission (opens in a new tab).
7. How to contact the centre
For privacy enquiries, call +234 704 409 9569 or visit Prime Health Diagnostic Center at Axis Plaza, Plot 678 Rachel T. Owolabi Close, Gaduwa, Abuja. Ask to speak to the person responsible for privacy matters. Do not include sensitive medical information in a general website enquiry.
8. Changes to this notice
This notice will be updated when hosting, data retention or patient-facing features change.